The jobs you lose are the calls
you never hear ring.
Someone calls at 4:47 on a Tuesday. It rings, you're driving. It goes to voicemail. Under three in a hundred leave a message. The rest hang up and call the next shop. Hank picks up in two rings so you stay on the top rung of that ladder.
Call Hank right now
He picks up like a person. You'll know in about thirty seconds whether this belongs at your shop.
MATTHEWS AUTOMATION
Marietta, GA · built by hand
inbound calls goes unanswered
Source: Marchex 2026 auto benchmarks
of voicemail-routed callers leave a message
Source: Invoca 2026 (70M calls)
answered calls is a booked job
Source: Invoca 2026, home services
Math the calculator below runs on the same benchmarks: about 38% of answered calls are real leads, about 45% of those book. Half-rate sandbagging is on by default so no one accuses us of choosing our numbers.
What missed calls are costing you.
Two sliders. Sourced benchmarks. Half-rate sandbagging on by default so no one can accuse the tool of choosing its numbers.
Prefer a bigger screen? Open the calculator on its own page. Want the full diagnostic — missed calls AND unfollowed estimates, tied to the fix for each? Run the Revenue Audit →
Priced like software, run like a receptionist.
Four ways a small shop covers a phone right now. Cheapest hears nothing. Most expensive still won't book on your calendar.
Your callers hear a beep and hang up. Under three in a hundred leave a message. The rest call the next shop.
Cheap to buy, shallow to use. No transfer logic, no live oversight, no owner text after each call. Set it, hope it holds, and find out later.
Priced like software, run like a receptionist. Transfer triggers, emergency routing, business-hours logic, transcript to your phone in 60 seconds.
A person reads a script. No booking on your calendar, no CRM writeback, priced per minute or per call so a busy month hurts.
Reference: Ruby about $720 a month for around 200 minutes of coverage. Smith.ai about $9.75 to $11 per call. Hank is 300 answered calls for $497. Competitor list prices verified 2026-08-05, re-check quarterly.
Not a bot you set and pray over.
Six things that separate a $497 receptionist from a $49 toy. All of it is on by default. All of it is inspectable in your portal.
If a caller asks for the owner, sounds frustrated, or hits a topic beyond Hank's scope, he transfers the call live to the number you gave us.
Leaks, fires, and medical language skip the script and ring your on-call number right away. Same happens for the caller who says 'is this an emergency line'.
A caller at 10 AM Tuesday and a caller at 2 AM Sunday get different flows. Hank knows your hours and adjusts what he offers, without pretending you're open when you're not.
Hank can't double-book your calendar, overrun your daily cap, or schedule outside the windows you set. If the slot's taken he offers the next real one.
Every call lands in your portal within 60 seconds, with a full transcript, a written summary, and the caller ID. Nothing disappears.
You get a text summary of the call within a minute of hangup. If it was a hot lead, your phone tells you. If it was a robocall, we filtered it and you never hear about it.
HANK · ON THE LINE
Live · answering your call
Meet Hank.
He picks up the phone.
Hank is an AI receptionist. He answers every call on the first ring, asks the questions you'd ask, books the appointment on your real calendar, and texts you a summary before the truck pulls away.
He started as one build for one problem. Enough service businesses had the same problem that he now has a fixed price and goes live in 48 hours, which makes him the only thing here you can decide on without talking to me first.
If you keep your schedule in Google Calendar, Hank connects to it directly. You grant access once from your client portal — then he reads your existing appointments so he only offers times you're genuinely free, and writes the booking onto your calendar while the caller is still on the line. He sees your calendar events and nothing else in your Google account, and you can disconnect it any time from the portal.
$1,500
To get started
$497/mo
After that, cancel anytime
Hank is the front door.
Here's what's behind it.
One problem, one price, live in 48 hours — that's Hank. Once he's on your line, he knows more about how your business runs than any single tool you use. That's when the interesting work starts.
Follow-up on estimates. Reactivation of quiet customers. Review requests. Everything Hank surfaced that used to fall off a Post-it note.
- — Estimate chase sequences that escalate on a schedule
- — Reactivation campaigns for customers who've gone quiet
- — Review requests that go out on time, every time
Invoicing when the job closes. Dispatch on urgency. Two tools you use that don't talk — now they do. Photos and notes from the field, filed to the job, searchable from your phone.
- — Invoice raised off a job milestone, not off memory
- — Bank feed matched against open bills nightly
- — Field photos and notes filed to the right job automatically
- — Two systems that never talked — now sync on the events that matter
Multi-location. Deep CRM integration (ServiceTitan, Jobber, HouseCall Pro). Custom AI agents that do the work of a whole back office. Scoped over a call, not a menu.
- — Multi-location Hank tuned per site with a shared owner view
- — Two-way CRM sync so no data lives only in one tool
- — Custom AI agents beyond the phone (email triage, back-office ops)
These aren't features on a menu. They're what customers ask for after Hank has been on the line for a month and they realise what "an AI that knows my business" could actually mean. All scoped on the same 15-minute call, quoted after — the only published price on the site is Hank himself.
Twenty-six automations
run this company.
I don't have a slide about automation. I have a company that stops working properly if the automation does, which is a much harder thing to fake and a much better reason to trust me with yours.
Most of these run before I'm awake. I built every one of them because I needed it, which is the same reason you'd hire me to build yours.
- 2:00 AM Email sync Pulls new mail and ties every message to the right client record.
- 4:00 AM Do Not Call scrub Scrubs the call list against the federal DNC registry. The FTC requires this every 31 days; it runs nightly.
- 5:30 AM Bank reconcile Pulls the week's transactions, categorises them, matches them to open bills and marks those paid.
- 7:45 AM Onboarding Advances every active client onboarding by one step and chases whatever it is waiting on.
- 8:00 AM Follow-up Sends the next step of every follow-up sequence that came due, by email or text.
- 10:00 AM Satisfaction Sends the survey when a job is far enough past to be worth asking about.
- 11:00 AM Unsigned contracts Finds agreements that were sent and never signed, and nudges them.
- 1:00 PM Churn signals Flags clients showing warning signs early enough to do something about it.
Eight of twenty-six. The other eighteen are housekeeping.
Two people build it.
You know who to call.
Small enough that you get real answers, real quickly. Big enough now that one of us always picks up.
MIKE MATTHEWS
Founder · Marietta, GA
Builds Hank, tunes him for each business, and picks up the phone when something breaks. Background in back-office operations and fraud analysis, where a broken process doesn't just waste time, it creates liability. That instinct for catching things before they become problems is what shows up in every build.
JAMES TAYLOR
Partner · Atlanta, GA
Developer, sales rep, and working actor. Has shipped mobile apps and written published fiction, which is a longer way of saying he can build the thing and then explain it to a real person. On the sales side he sits with owners face to face, walks them through what Hank actually does, and closes on the phone.
An AI consultancy run by operators, not a slide deck.
4+
Years in operations & fraud analysis
5+
Production apps shipped
20+
Web tools in production
Custom work is
quoted per build.
Hank has a fixed price because he's the same build every time. Everything else gets scoped after a call, because a two-week invoice workflow and a six-week multi-system build are not the same job and I'd rather tell you a real number than a range wide enough to be meaningless.
A call, fifteen minutes
You walk me through how the work actually moves through your business right now — who touches what, where it stalls, what gets dropped when everyone is busy. I ask a lot of questions. Nothing is being sold at this stage.
A written scope
What I'd build, in what order, what it connects to, roughly how long, and what it costs. If the honest answer is that a $40 tool already does it, that's what the document says. It's yours either way.
Built, then run
I build it, test it against your real cases, and stay on it afterwards. Automation that nobody maintains quietly stops working about four months in, usually because something upstream changed and nobody noticed.
No. 06
Begin
Fifteen minutes. You'll know what's worth fixing.
A working call, not a sales pitch. We map your actual workflows, find where the hours are going, and you leave with a written scope within 48 hours — actionable whether you hire me or not.
Or send a quick note
Format
Video call · 15 minutes
Cost
Free · No upsell
Deliverable
Written scope in 48 hours