Mike Matthews builds AI phone reception and business automation for service contractors across the US, from Marietta, GA. Hank answers the phone, captures what callers need, and follows your booking or handoff rules. Mike also builds the follow-up and back-office workflows behind the call.
(470) 467-7724 · Hank answers for Matthews Automation
Not sure what to ask? Try: “I run a service business. How would you handle a missed call and follow up afterward?”
This is our public business assistant. A demo for your own company is configured separately.
What the owner receives
No mystery dashboard. You know who called, what they needed, and what happens next.
A missed call is easy to recognize, easy to test, and expensive enough to fix first. That is why Hank is the front door.
Hank can be the first engagement, but it does not have to be the last. The work expands only when there is evidence of another problem worth solving.
See the consulting path →Phone coverage, lead intake, qualification, booking, and a clean record of what the customer asked for.
Hank · Forms · Call summaries
Follow-up that happens on time, proposals that do not disappear, and a clear next action for every active relationship.
Text and email follow-up · Proposals · Reactivation
Connect the tools, remove repeated data entry, and make the next person in the process know exactly what to do.
Scheduling · Billing · CRM and data movement
Measure what changed, find the next constraint, and improve the system without replacing tools that already work.
Reporting · Optimization · Custom development
What it costs
I don’t sell these tools one at a time. Each one is another way to fix how your shop runs, so every client gets all of them, and the guarantee holds me to the result.
01
The same offer at a lower price, held for your first 12 months, for the shops that start first.
$750 to get started
then $497 a month
02
Everything below, set up and run for you. What it costs once the founding spots are taken.
$1,500 to get started
then $997 a month
included at both prices
no add-ons
Hank answers the calls you miss 24/7 and books them. Includes the follow-up texts too: website leads texted back in seconds, estimates followed up, visit reminders, review asks, invoice nudges and a morning text.
A simple website if you need one: up to 5 pages, hosted, at no extra charge. When I build something new, every client gets it at no extra charge.
Pays for itself in 90 days, or every dollar back.
If the work it books and helps close in your first 90 days adds up to less than you paid, you get back every dollar you paid. Who qualifies and how it is counted
Bigger than this
Need a custom automation beyond the package, 800+ calls a month, multiple locations, or something hooked into a system that has no integration? That gets scoped on a call, not quoted from a menu.
Not sure it fits your shop?
That is what the first call is for. Fifteen minutes, and you leave with the answer whether you buy anything or not.
You should know what is being fixed, what changed, who owns the next step, and where to look if something stops working.
Walk through the call, handoff, spreadsheet, inbox, or system that keeps causing trouble.
Agree on what should improve, how we will know, and what the first build will not try to solve.
For Hank, call a working line. For custom work, review a written scope, workflow, or working proof before a larger commitment.
The system is tested against real scenarios. Decisions, changes, and failure points are documented so they can be traced later.
Confirm the result, then decide whether the next constraint is worth solving.
Mike owns the build, the sale and what happens after launch. The person you call is the person who goes and fixes it.
Founder and builder · Marietta, GA
Mike maps the process, builds the system, and stays responsible for what happens after launch. His background in back-office operations and fraud analysis shaped the way every change is documented and checked.
Around Atlanta
Georgia Roofing Contractors Association
I spent the morning at GARCA’s scholarship golf tournament with Georgia roofing contractors and their suppliers.
More from the visit
Before you get in touch
Contact Mike Matthews, founder of Matthews Automation, based in Marietta, Georgia. Mike builds Hank, the AI phone receptionist, and custom workflows for service businesses. Email mike@matthewsautomation.net or call (470) 467-7724, where Hank answers for Matthews Automation. You can also book a conversation with Mike.
Start with missed calls, appointment intake, estimate follow-up, repeated data entry, or handoffs between your existing tools. The package covers Hank on the phone plus the follow-up texts after the call (estimates, visit reminders, review asks, invoice nudges); broader workflow and software projects are scoped separately with Mike. Service contractors such as plumbers, HVAC companies, electricians, and roofers are a core focus.
Headquartered in Marietta, Georgia. Hank answers your phone, so he works anywhere in the US and the offer is the same everywhere. Metro Atlanta gets the extra: Mike drives out and sets it up in person.
One plan, everything included: Hank on your calls and the follow-up texts after them, set up and run for you. Founding rate for the first 5 shops: $750 to get started (complete build + first month of service), then $497/month for 12 months. Regular price: $1,500 to get started, then $997/month. Up to 300 calls, 75¢/call over. Pays for itself in 90 days, or every dollar back. Month-to-month, cancel anytime. Custom workflow builds and deep two-way CRM or dispatch integrations are quoted separately. Confirm your calendar, phone routing, and required integrations with Mike before starting.
Call our public assistant, listen to the example call, and read Mike's build notes. These show the product and how Mike works; they are not a promise of results for your business.
If missed calls are the problem, call Hank and hear the product. If the leak is somewhere else, talk with Mike and walk through the work.