The jobs nobody has time for,
done without anybody doing them.
Every small business has a list of things that only happen when someone remembers. Chasing an unpaid invoice. Collecting a document from a new client. The follow-up that was supposed to go out on Tuesday. I build the systems that do those on their own, connect them to the software you already use, and keep them running afterwards.
Billing and collections
Work gets done, invoicing happens whenever somebody remembers, and chasing happens later still — usually once it is already awkward.
- — Invoice raised off a job milestone instead of off memory
- — Bank feed pulled nightly, categorised, matched against open bills, paid ones closed out
- — Chase sequences that escalate on a schedule
- — Commission and referral reversals handled when a deal reverses
Onboarding and intake
The gap between someone saying yes and work actually starting, which for most small firms is measured in weeks and mostly consists of waiting on paperwork.
- — Agreements sent, tracked, and nudged automatically when they go unsigned
- — Document requests that keep asking until the file arrives
- — A new client advanced through every setup step without anyone driving it
- — Intake forms that create the records rather than landing in an inbox
Scheduling and follow-up
Anything that was supposed to happen on a particular date and currently depends on a person remembering it on that date.
- — Booking, confirmation texts, reschedules and cancellations end to end
- — Multi-step follow-up sequences dispatched per lead across email and text
- — Review and survey requests that go out on time
- — Early warning when an account starts showing signs of going quiet
Documents and data
Information that has to move between systems which were never designed to talk to each other, and currently moves because somebody retypes it.
- — Email and attachments filed against the right client record automatically
- — Fields extracted from PDFs and forms and written into the system you already use
- — Contact and company records enriched from public sources rather than by hand
- — Weekly summaries assembled and sent without anyone building a report
Everything on this page
is something I run myself.
Twenty-six scheduled jobs keep Matthews Automation running: the bank reconciliation, the unsigned-contract chasing, the onboarding sweeper, the nightly audit that re-checks every rule in the system against production. I did not learn this from a course. I built it because the alternative was doing it by hand at night.
And the AI receptionist is on (470) 467-7724 right now if you want to hear a build rather than read about one.
The questions
everybody asks.
- What does an automation project cost?
- It gets quoted after the call, per build. A single workflow — invoice chasing, an onboarding sequence, document intake — is a different size of job from connecting four systems that have never spoken to each other, and quoting both with one range wide enough to cover them tells you nothing. The one fixed price on the site is Hank, the AI receptionist, because that is the same build every time.
- How long does it take?
- A single workflow is usually one to three weeks from agreed scope to running. Builds that span several systems run longer, mostly because of how long it takes to get credentials and edge cases out of the people who own the existing tools. You get a real estimate in the written scope, before you commit to anything.
- Do I have to change the software I already use?
- No, and I would push back if you suggested it. The automation connects to what is already there. Replacing a working CRM to make an automation project easier is a good way to turn a three-week job into a six-month one and lose everyone's buy-in on the way.
- What if a $40 tool already does what I need?
- Then the written scope says so and names the tool. That happens more often than you would expect, particularly with scheduling and reminders. It costs me a project and buys the next conversation, which is a trade I am happy with.
- What happens after it is built?
- I stay on it. Automation nobody maintains quietly stops working somewhere around month four, usually because something upstream changed — an API version, a form field, a permission — and there was nobody watching for it. Ongoing support is part of how the work is scoped rather than an upsell afterwards.
- Do you only work with Atlanta businesses?
- No. Almost all of the work happens remotely, so location is not really the constraint. Metro Atlanta is where in-person discovery is available and where I know the market best, which is why it leads the front page.
Fifteen minutes.
You'll know what's worth fixing.
You walk me through how the work moves through your business now. I tell you which parts are worth automating and in what order, and you get that in writing whether you hire me or not.
Video call · 15 minutes · nothing to prepare