For service businesses anywhere in the US
Your customers get an answer.
You get the details.
On a job, helping another caller, or closed for the night? Hear Hank handle a service request, then ask how it could work for your business.
Hank is an AI receptionist from Matthews Automation. Mike builds and tunes your setup around the rules you approve.
47 seconds. No form required to listen.
Already have a question? Ask Hank.A full call, start to finish
Mike calling the demo line as a customer after hours. Nothing is cut out. It's a demo line, not a client's customer.
From the call to your next step
01 / ANSWER
Give the caller a response.
Hank handles the calls you route to it using your approved business information.
02 / CAPTURE
Get the reason for the call.
Collect the contact details, service request, and other information you need.
03 / FOLLOW UP
Know who needs you.
Receive the request so you can follow up. Booking and escalation rules are confirmed during setup.
Where Hank fits
Calls are one part of the workflow.
We come into home service businesses, map how each job actually gets done, and automate the steps that waste time. Most owners start with one small fixed-price fix.
Hank Answering $97/month. Missed-Call Text-Back $49/month. Front Desk (both, plus follow-up texts) $149/month. Hank plans include 200 minutes a month (about 65 calls), 25¢ a minute after that. Optional: Set it up for me $299 one time, Monthly tune-up $99/month. Two jobs in month one, or your first month back. Month to month. Cancel anytime with one email, then un-forward your phone. See the plans →
Mike confirms your phone routing, business information, integrations, and scope before your company’s version goes live.
No guaranteed revenue, bookings, savings, or universal launch deadline.
What your scope should answerA few things you might be wondering.
Can I keep my business number?
In many setups, your existing number can forward selected calls to Hank. Mike checks your provider and call-routing options before setup.
Can Hank cover a busy office or after-hours calls?
Yes. Hank can be configured for overflow or after-hours intake using the call-routing options and business rules you approve.
What do I receive after a call?
Hank captures the caller’s contact details and reason for calling. Your notification is configured around the details your business needs to follow up. The example above shows an actual delivered test alert with private details hidden.
Does Hank book appointments?
Booking depends on a supported calendar connection and your availability rules. Mike confirms that setup before it is offered to your callers. Capturing a requested time is different from confirming an appointment.
What if Hank does not know an answer?
Hank should stay within approved information and capture the question for follow-up. An AI receptionist can make mistakes; Mike tests and tunes the handling with you before go-live.
What happens when I ask Hank to call me?
He calls to answer your questions about the service. You do not need to invent a customer or act out a scenario. Speaking with Hank is optional—you can book directly with Mike.
Your questions. Your business.
Get answers from Hank.
Ask about pricing, setup, missed calls, or a situation in your shop. This is a conversation about the service. You do not have to play a customer.
Prefer to talk with the builder?
Book a conversation with Mike directly. No AI call required.
Book a call with MikeAsk about pricing, setup, missed calls, or how Hank could fit your business. He will call to answer your questions. No scenario to prepare.