I'm Mike Matthews, founder of Matthews Automation LLC in Marietta, Georgia. I build Hank, our AI phone receptionist, and custom business workflows. My core focus is helping service contractors across metro Atlanta handle calls, follow up with leads, and reduce repeated office work. Hank phone service is available across the US.
I built my own back office — one portal that consolidates revenue tracking, deployment management, scheduled AI workflows, and recurring admin tasks into a single automated system. It's not a demo. It runs every day, replacing what would otherwise be a dozen disconnected tools and several hours of manual work each week.
That experience — actually shipping and depending on systems I built myself — is what separates this work from a consultant who's only ever built decks. When I look at your operation, I'm looking for the same things I look for in my own: failure points, redundant steps, and every place where a human is doing work a system should be doing.
My background in fraud analysis sharpened a particular instinct: catch the failure before it becomes a problem. A poorly designed workflow doesn't just waste time — it creates liability, missed follow-ups, and revenue left on the table. I build for resilience, not just speed.
The result is a shop run by an operator, not a slide deck.